Privacy Policy

Last Updated: 08/25/2025

Shine Select Power Washing (“we,” “us,” or “our”) is committed to protecting the privacy and security of our website visitors, customers, and business partners (collectively, “you” or “your”). This Privacy Policy describes the types of personal information we collect, how we use it, with whom we share it, and the choices you have regarding that information. By visiting our website (“Site”) or using our services, you agree to the collection and use of your personal information as described in this Privacy Policy.

1. Scope of this Policy

This Privacy Policy applies to personal information collected through:

  • Our website located at www.shineselect.com
  • Online and offline communications in connection with our marketing and advertising efforts
  • Other digital platforms or services we may offer (collectively, the “Services”)

This Policy does not apply to information collected by any third-party sites or services that are not owned or operated by Shine Select Power Washing. Those entities’ privacy practices are governed by their own privacy statements, which we encourage you to review.

2. Information We Collect

We may collect various categories of personal information from or about you, including:

  1. Contact Information: Name, email address, phone number, mailing address, or any other information you provide to us so we can communicate with you.
  2. Account Information: Login credentials, username, passwords, or security question details if you register for an account or subscribe to our newsletter.
  3. Usage Information: Pages or content you view, the date and time of your visit, the duration of your visit, links you click, and other Site usage data. This can include information collected automatically, such as IP addresses, browser type, and device identifiers.
  4. Transaction Information: Billing details, credit card or other payment information, and order history if you purchase services from us.
  5. Marketing and Communications Data: Your preferences for receiving marketing communications, and your responses to any of our marketing campaigns.
  6. Other Information You Provide: Any other information you choose to directly provide to us (e.g., completing a contact form, sending us email correspondence, or leaving reviews).

3. How We Collect Your Information

We collect information directly from you, as well as automatically through technology, including:

  • Direct Collection: When you fill out forms on our Site, subscribe to our newsletter, contact us via email or phone, or otherwise communicate with us.
  • Automated Technologies: When you visit our Site, we use cookies, web beacons, log files, and similar technologies to collect usage information.
  • Third Parties: We may also receive information about you from publicly available sources, social media platforms (when you engage with our profiles or content), or our service providers and marketing partners.

4. How We Use Your Information

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign.

We may use your personal information for the following purposes:

  1. Providing and Improving Services: To operate, maintain, and improve our Site, to provide customer service, and to personalize user experiences.
  2. Communications:
    • Transactional: To send administrative or account-related information, confirm your orders, and provide updates about services you purchase.
    • Marketing: To send promotional messages and newsletters about our services, offers, or upcoming events that may interest you.
  3. Analytics and Research: To better understand user behavior, measure marketing effectiveness, and improve our offerings.
  4. Security and Fraud Prevention: To protect our business, your account, and our website from fraud, malicious activity, or security threats.
  5. Legal Compliance: To comply with applicable laws, regulations, and legal processes or respond to lawful requests from public authorities.

5. Legal Basis for Processing (If Applicable)

If you are located in certain jurisdictions (e.g., the European Economic Area), we process your personal information based on one or more of the following legal bases:

  • Consent: Where you have given us clear consent for a specific purpose (e.g., direct marketing).
  • Contract: Where processing is necessary for the performance of a contract with you, such as to fulfill your order or provide a requested service.
  • Legal Obligation: Where we must comply with a legal obligation (e.g., tax, accounting, or regulatory requirements).
  • Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., website security, marketing to existing customers) unless overridden by your data protection rights.
    • Recognize and remember you when you return to our Site
    • Customize and improve user experience
    • Analyze Site traffic and usage trends
    • Support our marketing efforts