Privacy Policy

1. Scope of this Policy

• Our website located at www.shineselect.com
• Online and offline communications in connection with our marketing and advertising efforts
• Other digital platforms or services we may offer (collectively, the “Services”)

2. Information We Collect

1. Contact Information: Name, email address, phone number, mailing address, or any other information you provide to us so we can communicate with you.
2. Account Information: Login credentials, username, passwords, or security question details if you register for an account or subscribe to our newsletter.
3. Usage Information: Pages or content you view, the date and time of your visit, the duration of your visit, links you click, and other Site usage data. This can include information collected automatically, such as IP addresses, browser type, and device identifiers.
4. Transaction Information: Billing details, credit card or other payment information, and order history if you purchase services from us.
5. Marketing and Communications Data: Your preferences for receiving marketing communications, and your responses to any of our marketing campaigns.
6. Other Information You Provide: Any other information you choose to directly provide to us (e.g., completing a contact form, sending us email correspondence, or leaving reviews).

3. How We Collect Your Information

• Direct Collection: When you fill out forms on our Site, subscribe to our newsletter, contact us via email or phone, or otherwise communicate with us.
• Automated Technologies: When you visit our Site, we use cookies, web beacons, log files, and similar technologies to collect usage information.
• Third Parties: We may also receive information about you from publicly available sources, social media platforms (when you engage with our profiles or content), or our service providers and marketing partners.

4. How We Use Your Information

1. Providing and Improving Services: To operate, maintain, and improve our Site, to provide customer service, and to personalize user experiences.
2. Communications:
   • Transactional: To send administrative or account-related information, confirm your orders, and provide updates about services you purchase.
   • Marketing: To send promotional messages and newsletters about our services, offers, or upcoming events that may interest you.
3. Analytics and Research: To better understand user behavior, measure marketing effectiveness, and improve our offerings.
4. Security and Fraud Prevention: To protect our business, your account, and our website from fraud, malicious activity, or security threats.
5. Legal Compliance: To comply with applicable laws, regulations, and legal processes or respond to lawful requests from public authorities.

5. Legal Basis for Processing (If Applicable)

• Consent: Where you have given us clear consent for a specific purpose (e.g., direct marketing).
• Contract: Where processing is necessary for the performance of a contract with you, such as to fulfill your order or provide a requested service.
• Legal Obligation: Where we must comply with a legal obligation (e.g., tax, accounting, or regulatory requirements).
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., website security, marketing to existing customers) unless overridden by your data protection rights.



6. Cookies and Similar Technologies


Cookies are small text files placed on your computer or mobile device when you visit a website. We use cookies and similar technologies (such as web beacons or pixel tags) to:
• Recognize and remember you when you return to our Site
• Customize and improve user experience
• Analyze Site traffic and usage trends
• Support our marketing efforts
You can control cookies through your browser settings and other tools. If you disable cookies, some features of our Site may not function correctly.



7. How We Share Your Information


We may share personal information with:
1. Service Providers: Third-party vendors, contractors, or agents who perform services on our behalf (e.g., payment processing, website hosting, marketing, email distribution).
2. Affiliates and Partners: Where relevant, we may share information with affiliates or business partners to provide joint services or offers that we think may be of interest to you.
3. Legal or Compliance Reasons: If required by law or if we have a good-faith belief that disclosure is necessary.
4. Business Transfers: If Shine Select Power Washing is involved in a merger, acquisition, reorganization, sale of assets, or bankruptcy proceeding, your information may be transferred as part of that transaction.
We do not sell, rent, or trade your personal information to third parties for their own marketing purposes without your explicit consent, where required by law.



8. Data Retention


We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy and to comply with legal obligations, resolve disputes, and enforce agreements.



9. Data Security


We implement reasonable physical, technical, and administrative security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is completely secure.



10. Children’s Privacy


Our Site and Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will promptly delete such data from our records.



11. Your Choices and Rights


Depending on where you live, you may have certain rights regarding your personal information, such as:
• Access and Portability
• Correction
• Deletion (subject to legal exceptions)
• Restriction/Object to Processing
• Withdraw Consent
To exercise these rights, please contact us at the information provided below.



12. California Privacy Rights (If Applicable)


If you are a California resident, you may have rights under the CCPA:
• Right to Know
• Right to Delete
• Right to Opt-Out of Sale (we do not sell personal information)
• Right to Non-Discrimination
Requests can be made using the contact details below.



13. International Data Transfers


If you access our Site from outside the U.S., your personal information may be transferred to, stored, and processed in the United States or other countries where Shine Select Power Washing or our service providers operate.



14. Third-Party Links and Services


Our Site may include links to third-party websites, plugins, or applications. We are not responsible for their privacy practices and encourage you to review their policies before sharing information.



15. Changes to This Privacy Policy


We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we do, we will revise the “Last Updated” date at the top of the policy.



16. Contact Us


If you have any questions or concerns about this Privacy Policy, or if you wish to exercise any of your privacy rights, please contact us at:

Shine Select Power Washing
2724 Dorr ave Suite 106 Fairfax VA 22031
Email: sales@shineselect.com
Phone: (571) 459-7598

We will do our best to respond to your inquiry in a timely and professional manner.